At RiverBank, the security of your personal and business financial information remains Priority One. That is why we offer multi-factor verifications, such as our Secure Access Codes, to add an extra layer of protection when accessing account information via digital banking. To ensure effectiveness of that protection, please remember these important safety tips for Secure Access Codes:
Do NOT Share your Secure Access Codes or Login information with anyone. (FRAUDSTERS CAN SPOOF KNOWN NUMBERS THAT APPEAR TO BE FROM RiverBank).
- If you receive a call, text or email from anyone asking for your authorization code or to login to your online banking unsolicited, DO NOT RESPOND.
- If you receive a secure access code you did NOT request, contact our Customer Care team so that we may assist in updating your user ID.
- RiverBank will NEVER request that you share your Password or Secure Access Code.
Increase your password security by changing your password often and using complex passwords.
Following these tips will help keep your accounts and money secure. As always, we appreciate your business. Please contact us at customercare@riverbankonline.com or 509-744-6900, for any questions.
Visit our Security Center for additional information!
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