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Contact Us

Need help or have questions about our products or services?

We are ready to help!

PHONE

Main Phone Line
509.744.6900

Lost or Stolen Cards/Travel Alerts

RiverBank Debit Card
Business Hours: 509.744.6900
After Hours: 877.226.2351

RiverBank Credit Card
All Hours: 800.367.7576
or visit www.cardaccount.net 

SUPPORT

Bill Pay Support
Business Hours: 509.744.6900
After Hours: 888.726.4508

Concierge Services Support:
Business Hours: 509.744.6900

RiverBank Debit Cards: 
To activate a debit card or 
change your PIN, use our 
Toll-Free VRU: 888.227.3096 
(must know current PIN)

Merchant Services Support:
24/7 Customer Service – 
844.822.1281 or visit 
www.fitech.com
 

MAIL

RiverBank
202 E Spokane Falls Blvd, Ste #400
Spokane, WA 99202
Mon – Fri 9am – 5pm

ONLINE

customercare@riverbankonline.com