COVID-19

 

RIVERBANK OFFICES ARE OPEN FOR BUSINESS

 
June 30, 2021

 

RiverBank continues to care about your health and well-being.

As of Wednesday, June 2, 2021, RiverBank resumed its normal branch operations. We are abiding by the established Washington laws, and we encourage everyone to do the same. Customers and employees not fully vaccinated are asked to continue to wear a mask and social distance. Fully vaccinated customers and employees are not required to wear a mask or distance.

IN-PERSON ACCESS
The Bank’s branch, our 5th floor Commercial Banking team, and 4th floor Executive Office have resumed normal business hours.

Branch:                                      9:00 am – 5:00 pm
Commercial Banking Office:         8:00 am – 5:00 pm
Executive Office:                         8:00 am – 5:00 pm

WALK-UP WINDOW
Visitors to the branch are welcome to enter but can also be serviced at our walk-up window if that is your preference. Just ring for service..
 
MOBILE BRANCH
Our mobile branch is in the process of re-staffing to meet the mobile needs of our business banking customers.
 

AS A TECHNOLOGY DRIVEN BUSINESS,
WE ENCOURAGE THE CONTINUED USE OF OUR
ELECTRONIC BANKING SOLUTIONS.

  • Online Banking & Mobile App — view history, check balances, pay bills, transfer funds, make loan payments, place stop payments or even reorder checks.
     
  • Bill Payment — electronically pay individuals or companies from a desktop, laptop, tablet, or phone.
     
  • CheckSnap — deposit checks using our Mobile App
    • Effective 8/1/2021 we will revert to posted Daily Deposit Limit of $2500 per business day & Deposit Cut-Off time of 4:00pm PT, Monday-Friday, excluding holidays.
       
  • Debit Cards — pay bills, access cash from any ATM or during a POS transaction.
    • We refund the first $25 in ATM Fees per card, per month.
       
  • Night Drop Service 24/7 — located by our west entrance at 202 E. Spokane Falls Blvd.
    • Effective 8/1/2021, items deposited in the Night Drop after 8:30 a.m. will be processed on the following business day.
       
  • Secure Message — send us a secure message through online banking or the RiverBank Mobile App.
     
  • Call Us at 509.744.6900—our bankers are available to assist Monday – Friday 9am-5pm PT. We can help you with questions, walk you through setting up online banking, downloading the Mobile App, using CheckSnap and more.
 
YOUR MONEY IS SAFE
We are a Safe and Sound Institution that is FDIC Insured.
 
 
   
 
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